Help and limits for iwin33 players
Need to talk to someone now?
If you are in crisis, Lifeline is there to help. Call 13 11 14.
For gambling specifically, Gambling Help Online provides free, confidential support at any hour of the day or night. Ring 1800 858 858, or chat with them online if you would rather type than talk.
Worried about someone else?
These services are not only for the person who gambles. You can contact them if you want to change your own gambling, and you can contact them if you are concerned about a partner, relative or friend.
Taking a break from your iwin33 account
On our casino platform, the account settings or the support team can help with any of the following: a deposit limit, a time-out, self-exclusion or closing the account.
Whichever you choose, confirm two points with support before relying on it. First, what the restriction actually covers. Second, when it takes effect. Available controls can differ, so the answer for your account is the one that counts.
Does BetStop cover casino accounts?
No. BetStop is the National Self-Exclusion Register, and it covers licensed Australian online and phone betting providers. Online casino games fall outside it.
Registering with BetStop therefore does not close your iwin33 account or block access to it. If you want a casino account restricted, ask that casino’s support team directly for the restriction you need.
Keeping play in check
Set two limits before each session, one for money and one for time, and stop as soon as you reach either of them. Accept losses rather than chasing them. If you notice that gambling is becoming hard to control, take a break and step away from it.
What next?
Independent gambling support can help you think through further steps, from a longer break to other changes you want to make. The services listed at the top of this page are a good place to begin, whether the next step is for you or for someone you care about.